Self Service Portal
ESNEFT Pathology service has commenced usage of a Self Service Portal to allow you to raise requests/issues in a more convenient way. Doing so will directly log a ticket with the Pathology Service Desk, and allow you to manage and amend your request/issue and get updates on progress. To access the Self Service Portal please use the link below:
Any test results requested from outside East Suffolk North Essex Trust will not be sent via the electronic links, these will need to be requested by the clinician/ healthcare professional directly to Pathology Customer Service Desk.
pathologycustomerservicedesk@esneft.nhs.uk
Our Information Governance and Patient Confidentiality policy means we are unable to provide any clinical information or results to anyone other than the requesting clinician/healthcare professional.
To register for a portal account, please use the enquiry form on the ‘contact us’ section of this website.
Please note: When logging a ticket on the Self Service Portal, do not include Patient Identifiable Details (PID) under any circumstance, to do so is in breach of Information Governance guidelines. If your request/issue is related to patient information please use the enquiry form on this website, or call the service desk on 0300 303 5299.