Frequently Asked Questions

Any test results requested from outside East Suffolk North Essex Trust will not be sent via the electronic links these will need to be requested by the clinician directly to Pathology Customer Service Desk.

pathologycustomerservicedesk@esneft.nhs.uk

It is our strict policy that we must not discuss patient information directly with patients or their relatives.

If a result or clinical information is required it must come from the GP practice/hospital or Clinician.  

Our Information Governance and Patient Confidentiality protocols have been set for the safety for all staff and patients concerned.